Terms and Conditions

Your use of this site and or purchase from Fifth label supplements or Fifth Label Apparel indicates your acceptance of these terms and conditions. We reserve the right to make changes to this website and these terms and conditions at any time without any prior notice.

Fifth label supplements and Fifth Label Apparel are the service provider, it is also referred to as us or we.

The customer is the person or organisation whom purchases or seeks services from us; it is also referred to as you.

Disclaimer

Information on the site is not intended to diagnose, treat, cure or prevent any disease. No warranty is made that any information on or linked to this site is accurate and or complete.

The information on this site is not a substitute for medical advice. Always seek the advice of your general practitioner or allied health providers when taking any vitamins or supplements.

For best results supplements should be taken as directed over time with a healthy diet and a regular exercise program. Results may very.

You take full responsibility for what you do with this information and any resulting outcomes from your actions.

Prices are subject to change without notice. We reserve the right at any time to modify or discontinue the service without any notice.

Fifth label Supplements and Fifth Label Apparel nor any of its directors, employees or other representatives will be liable for damages arising out or in connection with the use of this site and store.

This is a comprehensive limitation of liability that applies to all damages of any kind, including, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Third-Party Links

In an attempt to provide increased value to our visitors, fifthlabel.com may link to sites operated by third parties. However, even if the third party is affiliated with fifthlabel.com.au, fifthlabel.com.au has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Fifthlabel.com.au These linked sites are only for your convenience and therefore you access them at your own risk.

Returns

Fifth label supplements and Fifth Label Apparel will accept returns on unopened products for up to 30 days after you have received the product for a full refund of the original purchase price (not including shipping fees). We will not under any circumstances accept any returns already opened or worn.

Opened or worn products will not be accepted for returns as a result of dissatisfaction of taste or product results.

Once we receive the product we will refund you in the same form payment was taken.

Shipping and handling charges are non- refundable and the purchaser will pay for return shipping.

You must notify us within 7 days of receiving your order that you wish to return the product. No products will be accepted after 30 days.

Process

You must contact us via email, social media or phone and a customer service representative will guide you in how to return the product. The product must be returned unopened with both goods and packaging in its original condition in order to receive a full refund. Once we have received the goods we will credit your debit or credit card with the full purchase price of the goods returned no later than 14 days from the date of receipt.

How to request a return?

To begin processing any type of return, please contact our Customer Service team by emailing support@fifthlabel.com and provide your name, the order number, and the reason for returning the product. This includes if a product you receive is damaged during shipment, arrives after its expiration date, or is not what you ordered.

Back Orders

We may experience product shortage due to a high volume in sales.

We will notify you via phone or email if we do not have the item in stock.

Ordering Policy

After purchasing a product you will receive an email confirmation containing your order details.

We guarantee next day dispatch (depending on product availability)

If you wish to query a delivery please contact us at support@fifthlabel.com.au

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